How Lector Makes Incoming Mail TR-RESISCAN Compliant
Anja Weigert Head of Service, Digitalisation & eGovernment Bezirk Unterfranken
As a regional provider of social assistance, Bezirk Unterfranken receives a large volume of extensive, but also heterogeneous and unstructured incoming mail. Since autumn 2022 we have been working with lector.ai GmbH to process our incoming mail in a TR-RESISCAN [the German federal standard for replacement scanning] compliant way, classify it in detail and route it automatically to the responsible case handler. We are very satisfied with the current progress of the project and with the work of lector.ai. Our approach of optimising our processes through the efficient use of an AI software solution has been confirmed, and we have been very competently supported along the way.